CompTIA A+ Software – 1002

$2,250.00

CompTIA A+ is for individuals getting ready for a career as entry-level IT professionals or PC service technicians. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician.

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Course prices indicate course tuition and books only.

Objective

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers and digital devices.

You will:

  • Support operating systems.
  • Install, configure, and maintain operating systems.
  • Maintain and troubleshoot Microsoft Windows.
  • Configure and troubleshoot network connections.
  • Manage users, workstations, and shared resources.
  • Implement physical security.
  • Secure workstations and data.
  • Troubleshoot workstation security issues.
  • Support and troubleshoot mobile devices.
  • Implement operational procedures.

Details

Class Hours

40

Certification

220-1002

Exam Cost

$219.00

Vendor

CompTIA

Course Type

Systems

Outline

Lesson 1: Supporting Operating Systems

  • Topic A: Identify Common Operating Systems
  • Topic B: Use Windows Features and Tools
  • Topic C: Manage Files in Windows
  • Topic D: Manage Disks in Windows
  • Topic E: Manage Devices in Windows

Lesson 2: Installing, Configuring, and Maintaining Operating Systems

  • Topic A: Configure and Use Linux
  • Topic B: Configure and Use macOS
  • Topic C: Install and Upgrade Operating Systems
  • Topic D: Maintain OSs

Lesson 3: Maintaining and Troubleshooting Microsoft Windows

  • Topic A: Install and Manage Windows Applications
  • Topic B: Manage Windows Performance
  • Topic C: Troubleshoot Windows

Lesson 4: Configuring and Troubleshooting Networks

  • Topic A: Configure Network Connection Settings
  • Topic B: Install and Configure SOHO Networks
  • Topic C: Configure SOHO Network Security
  • Topic D: Configure Remote Access
  • Topic E: Troubleshoot Network Connections

Lesson 5: Managing Users, Workstations, and Shared Resources

  • Topic A: Manage Users
  • Topic B: Configure Shared Resources
  • Topic C: Configure Active Directory Accounts and Policies

Lesson 6: Security Concepts

  • Topic A: Logical Security Concepts
  • Topic B: Threats and Vulnerabilities
  • Topic C: Physical Security Measures

Lesson 7: Securing Workstations and Data

  • Topic A: Implement Security Best Practices
  • Topic B: Implement Data Protection Policies
  • Topic C: Protect Data During Incident Response

Lesson 8: Troubleshooting Workstation Security Issues

  • Topic A: Detect, Remove, and Prevent Malware
  • Topic B: Troubleshoot Common Workstation Security Issues

Lesson 9: Supporting and Troubleshooting Mobile Devices

  • Topic A: Secure Mobile Devices
  • Topic B: Troubleshoot Mobile Device Issues

Lesson 10: Implementing Operational Procedures

  • Topic A: Use Appropriate Safety Procedures
  • Topic B: Environmental Impacts and Controls
  • Topic C: Create and Maintain Documentation
  • Topic D: Use Basic Change Management Best Practices
  • Topic E: Implement Disaster Prevention and Recovery Methods
  • Topic F: Basic Scripting Concepts
  • Topic G: Professionalism and Communication

Schedule

Class Start Date: 2021-06-28
Class End Date: 2021-07-08
Class Length: 8 Night(s)
Format: Instructor Led Live, Night Class
Location: Virtual Online

Class Start Date: 2021-09-27
Class End Date: 2021-10-01
Class Length: 5 Day(s)
Format: Instructor Led Live, Day Class
Location: Virtual Online

Class Start Date: 2021-10-04
Class End Date: 2021-10-14
Class Length: 8 Night(s)
Format: Instructor Led Live, Night Class
Location: Virtual Online

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